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Financial Services Law Insights and Observations

Illinois Appellate Court rules generic card agreement cannot compel arbitration

Courts Arbitration Debt Collection State Issues FDCPA

Courts

On January 4, the Illinois Appellate Court (Fifth District) handed down an opinion affirming a circuit court’s decision to deny a debt collection company’s motion to dismiss and compel arbitration. In 2015, the company filed complaints against defendants-counterplaintiffs for failing to make payments on their accounts and entering into default. In class action counterclaims, the defendants-counterplaintiffs challenged the debt collection company’s alleged practice of suing to collect debt purchased from others without “sufficient proof of ownership of the debt,” and sought damages for purported violations of the Fair Debt Collection Practices Act, among others. The debt collection company argued that because the class action counterclaims fell within the scope of a binding card agreement—which included an arbitration clause and a class action waiver provision—the class claims should be barred and dismissed. The circuit court considered whether the agreements entered into between the company and the defendants-counterplaintiffs were subject to arbitration, and determined that the company failed to demonstrate that the card agreement containing the arbitration clause was received by, agreed to, or otherwise applied to the consumers within the agreements governing the accounts in question. The appellate court affirmed and concluded that, upon review, the company’s appeal failed to “demonstrate when or how the generic [c]ard [a]greement containing the arbitration provision pertained to [defendants-counterplaintiffs] or that it was communicated . . . prior to subsequent credit card use.”