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Financial Services Law Insights and Observations

Massachusetts AG fines nonbank for alleged mortgage servicing concerns

Lending State Attorney General State Issues Mortgage Servicing Foreclosure Mortgages

Lending

On January 30, Massachusetts Attorney General Maura Healey announced a settlement with a nonbank mortgage servicer to resolve allegations concerning unfair and deceptive mortgage modifications made by the servicer that put borrowers at a heightened risk of foreclosure. According to the state’s press release, in making modifications, the servicer allegedly violated Massachusetts’ Act Preventing Unlawful and Unnecessary Foreclosures (the “Act”), which offers foreclosure protections to borrowers, including requiring “creditors to make a good faith effort to avoid foreclosure for borrowers whose mortgage loans have unfair subprime terms.”  Specifically, the AG’s office found that the servicer had violated the Act by offering “unfair and deceptive short-term, interest-only loan modifications” to borrowers without considering the borrowers’ ability to repay. In support of claim against the servicer, the Massachusetts AG pointed to the fact that “[a]fter one or two years, the monthly payments on those modifications ballooned to an amount higher” than what the borrower was paying when the default originally occurred. This practice, Healy stated, increased the risk of foreclosure and thus violated the Act. According to the AG’s press release, in addition to providing $500,000 in restitution to certain borrowers affected by foreclosures, the servicer is also required to provide “millions of dollars” in principal reductions to affected borrowers.