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Financial Services Law Insights and Observations

FTC program targets robocalls from overseas

Federal Issues FTC Robocalls Telemarketing Sales Rule Of Interest to Non-US Persons FCC State Attorney General State Issues

Federal Issues

On April 11, the FTC implemented Project Point of No Entry (PoNE) in an attempt to stop foreign-based scammers and imposters from targeting U.S. consumers with illegal robocalls. The FTC warned “point of entry” or “gateway” VoIP service providers that routing or transmitting illegal call traffic may violate the Telemarketing Sales Rule, which allows the Commission to seek civil penalties, restitution, and injunctions to stop violations. Through Project PoNE, the FTC will identify violators and “pursue recalcitrant providers” by opening enforcement investigations and filing lawsuits, as appropriate. According to the FTC, “Project PoNE has uncovered the activity of 24 target point of entry service providers responsible for routing and transmitting illegal robocalls between 2021 and 2023, in connection with approximately 307 telemarketing campaigns, including government and business imposters, COVID-19 relief payment scams, and student loan debt relief and forgiveness schemes, among others.” The FTC attributed the results to its collaboration with the Industry Traceback Group, the FCC, and state attorneys general, and said it will make publicly available recordings of the robocalls that target providers have allowed into the U.S. to help consumers identify and avoid scams. The announcement highlighted that before being contacted by the FTC, “the targets had a combined total of 1,043 tracebacks,” but that after being warned about the possible illegal conduct, the number decreased to 196 tracebacks. Of these 196 tracebacks, the FTC said “147 are linked to two uncooperative providers, one of which is subject to an FCC law enforcement action.”