InfoBytes Blog
Senators demand that CFPB address voice-cloning risks
On July 6, four Democrats on the Senate Banking Committee sent a letter to CFPB Director Rohit Chopra, in which they expressed their concerns about the emergence of voice cloning technology. The senators observed that “voice cloning, the process of reproducing an individual’s voice with high accuracy using AI and machine learning techniques, has seen remarkable advancements in recent years, and is increasingly being used in malicious ways.” The letter noted the “particularly alarming” use of voice cloning in financial scams, in which scammers use the technology to convincingly impersonate family, friends, and even financial advisors or bank employees. Many times, the letter mentioned, scammers target consumers “who often have no reimbursement recourse from banks and peer-to-peer payment apps.” The senators also highlighted the threat that this technology poses to financial institutions that utilize voice authentication services. The senators urged Chopra and the Bureau to review the risks posed by voice cloning technology and implement measures to effectively address the emerging threat to unsuspecting consumers.