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  • California Attorney General settles with food delivery company for allegedly violating two state privacy acts

    Privacy, Cyber Risk & Data Security

    On February 21, the California State Attorney General Office announced its complaint against a food delivery company for allegedly violating the California Consumer Privacy Act of 2018 (CCPA) and the California Online Privacy Protection Act of 2003 (CalOPPA) for failing to provide consumers notice or an opportunity to opt-out of the sale.

    The CCPA requires businesses that sell personal information to make specific disclosures and give consumers the right to opt out of the sale. Under the CCPA, a company must disclose a privacy policy and post an “easy-to-find ‘Do Not Sell My Personal Information’ link.” The California AG alleged that the company provided neither notice. The AG also alleged that the company violated CalOPPA by not making required privacy policy disclosures. The company’s existing disclosures indicated that the company could only use customer data to present someone with advertisements, but not give that information to other businesses to use.

    The proposed stipulated judgment, if approved by a court, will require the company to pay a $375,000 civil money penalty, and to (i) comply with CCPA and CalOPPA requirements; (ii) review contracts with vendors to evaluate how the company is sharing personal information; and (iii) provide annual reports to the AG on potential sales or sharing personal information.

    Privacy, Cyber Risk & Data Security California State Attorney General CCPA CalOPPA Enforcement Data

  • New York State Attorney General wins $77 million judgment against short-term lenders for predatory lending

    State Issues

    On February 8, New York State Attorney General (AG) Letitia James announced a more than $77 million judgment against three merchant cash advance (MCA) companies for usury and fraud based on allegations the lenders used short-term loans to charge illegally high-interest and undisclosed fees. 

    In a June 2020 announcement, Attorney General James detailed her office’s investigation, which concluded that the companies employed practices including (i) extending MCAs to small business owners at illegal interest rates over short durations; (ii) imposing undisclosed fees; (iii) withdrawing excess amounts from merchants’ bank accounts; and (iv) procuring judgments against merchants through the submission of falsified affidavits in New York State courts.

    The judgment follows a September 2023 court decision finding violations of New York’s prohibitions against, among other things, usury and predatory lending, and requiring the companies to cease collections and to repay thousands of small businesses the interest they paid. The companies were ordered to provide the full restitution and damages within 60 days to all merchants who entered into MCAs, including refunding all amounts taken from merchants or their guarantors in connection with the MCAs, minus the principal amounts funded to the borrowers. After the companies failed to pay the damages, the AG sought the entry of the monetary judgment from the court. 

    State Issues New York State Attorney General Enforcement Small Business Lending Interest Usury

  • FTC, DFPI win MSJ against a fraudulent mortgage relief operation

    Federal Issues

    On February 13, the FTC and California Department of Financial Protection (DFPI) announced that the U.S. District Court for the Central District of California granted their motion for summary judgment against several companies and owners that the agencies alleged were operating a fraudulent mortgage relief operation. As previously covered by InfoBytes, the FTC and DFPI filed a joint complaint against the defendants in September 2022 alleging that the defendants violated the FTC Act, the FTC’s Mortgage Assistance Relief Services Rule (the MARS Rule or Regulation O), the Telemarking Sales Rule, the Covid-19 Consumer Protection Act, and the California Consumer Financial Protection Law. In granting the motion for summary judgment, the court found the defendants violated all five laws. According to the motion, the defendants falsely represented that they could lower homeowners’ interest rates and reduce the principal balances, but, after taking the payment upfront, rarely delivered any agreed-upon services. The defendants also allegedly made misleading claims during telemarketing calls with homeowners regarding home foreclosure and mortgage payments, among other claims, including with homeowners with numbers on the national Do Not Call registry.

    The court ordered the defendants to pay approximately $16 million in restitution and $3 million in civil penalties. Further, the court ordered that the defendants are subject to a (i) permanent ban on advertising, promoting, offering for sale, or selling, or assisting others in those acts, any debt relief product or service and all telemarketing; and (ii) prohibition against making misrepresentations or unsubstantiated claims regarding products or services.

    Federal Issues FTC DFPI FTC Act Enforcement Telemarketing Sales Rule Covid-19 Consumer Protection Act California Consumer Financial Protection Law Civil Money Penalties

  • Broker-dealer settles AML allegations with FINRA

    Financial Crimes

    On February 12, FINRA settled allegations with a Florida-based broker-dealer for failing to implement reasonable procedures requiring escalation of potentially suspicious trading activity. Closely following the SEC and DFPI’s recent enforcement action (covered by InfoBytes here), the company, without admitting or denying the allegations, agreed to pay a $700,000 fine to settle claims regarding its failure to effectively implement anti-money laundering (AML) programs. FINRA claimed that the company did not adequately equip its analysts to review and address trading alerts related to suspicious activities by customers, which could total up to 100 alerts per trading day. Additionally, the company allegedly lacked proper written procedures in connection with the acceptance and resale of low-priced securities as required to comply with Section 5 of the Securities Act of 1933 in violation of FINRA Rules. FINRA also noted that, despite being aware that improvements to the AML program were necessary as early as 2016, the company did not fully implement recommended improvements until March 2022. In issuing the fine, FINRA highlighted that the company was fined for similar AML violations back in 2011 and emphasized instances where the company’s analysts failed to escalate suspicious activity to the AML department in a timely manner, leading to regulatory inquiries and subpoenas regarding certain customers’ practices.

    Financial Crimes Broker-Dealer FINRA Anti-Money Laundering Enforcement

  • CFPB secures $12 million after decade-old complaint against foreclosure relief scam company

    Federal Issues

    On February 8, the CFPB announced the resolution of an enforcement action, begun in 2014, against a foreclosure relief operation that allegedly violated Regulation O. After a decade of court orders, opinions, and appeals, on February 5, 2024, the defendants and the CFPB jointly agreed to the dismissal of their respective appeals and on February 7, 2024, the Seventh Circuit dismissed the parties’ appeals. The final settlement required the defendants to pay $10.9 million in consumer redress and a $1.1 million penalty. The enforcement action notes that the defendants remain “subject to the bans” under the district court’s 2022 order. 

    The CFPB had alleged that the defendants violated Reg. O by taking payments from consumers for (i) mortgage modifications before they signed an agreement from their lender; (ii) failing to make required disclosures; (iii) directing consumers not to contact lenders; and (iv) making deceptive statements to consumers. As previously reported by InfoBytes, the CFPB and the Florida Attorney General obtained a judgment against this group in May 2015 for parallel violations.  

    Federal Issues CFPB Enforcement Foreclosure Regulation O Seventh Circuit Appellate

  • SEC charges alleged hedge fund with defrauding $1.2 million from investors

    Financial Crimes

    On February 2, the SEC issued a complaint which charged a company for allegedly raising $1.2 million from 15 investors through an offer and sale of fraudulent securities for a hedge fund. The company raised this money from 2017-2018 and offered securities that would be used to form a hedge fund and invest in crypto-assets using “specific” investment strategies. (The company ostensibly managed the hedge fund, but the hedge fund never appeared to be created.) 

    The company made several misrepresentations which the SEC claimed violated Section 17(a) of the Securities Act of 1933 and Section 10(b) and Rule 10b-5 of the Securities Exchange Act of 1934. These alleged misrepresentations included the founder’s background and education, the demand for and size of the proposed hedge fund, and the investment scheme to grow a return for investors. The investors were given an investor pitch deck that put forth the hedge fund’s terms, investment strategy, and management team. Then, the investors gave a minimum investment of $1 million; however, the hedge fund investors were offered the opportunity to invest for less than $1 million through a separate entity.  

    Through this, the SEC alleged that the company violated the federal securities law and put forth two claims for relief. The SEC permanently enjoins the company from issuing, buying, offering, or selling any security, including crypto-assets. No civil monetary judgment has been offered. 

    Financial Crimes SEC Securities Cryptocurrency Enforcement

  • UK’s Prudential Regulation Authority imposes its second highest fine against a bank

    On January 30, UK’s Prudential Regulation Authority (PRA) fined a large bank £57,417,500, the second highest fine ever imposed by the PRA, for allegedly failing to properly implement Depositor Protection Rule requirements. The bank allegedly exhibited shortcomings in depositor protection like maintaining information integrity, which is relied upon by the Financial Services Compensation Scheme (FSCS) to make payments to depositors in the event of a firm failure. In addition, the PRA alleged that the bank did not identify eligible deposits for FSCS protection from 2015 to 2022. The bank also allegedly failed to notify the PRA of inaccuracies in its account of eligible FSCS-protected accounts in a timely manner or to appoint a senior manager responsible for ensuring compliance with Depositor Protection Rules. The bank agreed to settle this matter at an early stage of the PRA’s investigation.  

    Bank Regulatory Of Interest to Non-US Persons UK PRA Enforcement Deposits

  • FTC bans student loan “scammers” from debt relief industry

    Federal Issues

    On February 6, the FTC announced two orders (here and here) that will ban a group of student loan debt relief “scammers” (defendants) from the debt relief industry. As previously covered by InfoBytes, defendants allegedly misled consumers by charging them for services that are free through the Department of Education, claiming consumers needed to pay fees or make payments to access federal student loan forgiveness. As a consequence, the FTC filed a temporary restraining order resulting in an asset freeze, among other things.  

    As a result of the FTC’s action, and subject to court approval, defendants are banned from operating in the debt relief industry, as well as prohibited from making false statements about financial products or services and from using deceptive tactics to gather consumers’ financial information. Moreover, the proposed orders include a monetary judgment of $7.4 million, with a significant portion suspended due to financial constraints. Defendants must surrender personal and business assets, and if any of them materially misrepresent their finances, the entire monetary judgment will become immediately payable.   

    Federal Issues FTC Enforcement Junk Fees Student Loans Consumer Protection FTC Act Department of Education

  • DOJ announces settlement against Pennsylvanian bank for alleged redlining

    Federal Issues

    On February 5, the DOJ, together with the State of North Carolina, announced a settlement with a Pennsylvania-based bank (respondent) to resolve allegations that the bank engaged in a pattern or practice of lending discrimination by engaging in “redlining” in Charlotte and Winston-Salem, North Carolina, in violation of the Fair Housing Act and ECOA. The DOJ’s complaint alleged that from at least 2017 through 2021, the bank failed to provide mortgage lending services to predominantly Black and Hispanic neighborhoods in Charlotte and Winston-Salem and discouraged people seeking credit in those communities from obtaining home loans. The DOJ compared the respondent’s performance with other lenders, noting that other lenders generated applications in predominantly Black and Hispanic neighborhoods at two-and-a-half times the rate of respondents in Charlotte, and four times the rate of respondents in Winston-Salem.  

    Under the two proposed consent orders, the respondent will, among other things (i) invest at least $11.75 million in a loan subsidy fund to increase access to home mortgage, home improvement, and home refinance loans for residents of majority Black and Hispanic neighborhoods; (ii) spend $1 million on community partnerships; (iii) spend $750,000 for advertising, outreach, consumer financial education, and credit counseling focused on the areas at hand; (iv) open three new branches in the areas at hand, with at least one mortgage banker assigned to each branch; (v) hire a director of community lending who will oversee the continued development of lending in communities of color; (vi) retain independent consultants to enhance its fair lending program and better meet communities’ needs for mortgage credit; (vii) conduct a community credit needs assessment and offer a staff training; and (viii) evaluate its fair lending compliance management systems.  

    Federal Issues DOJ Redlining North Carolina Enforcement Pennsylvania Mortgages

  • FDIC issues December 2023 enforcement actions

    On January 26, the FDIC released a list of administrative enforcement actions taken against banks and individuals in December 2023. During that month, the FDIC made public 12 orders consisting of “four orders of termination of deposit insurance; three orders terminating consent orders; two consent orders; one order terminating supervisory prompt corrective action directive; one order of prohibition from further participation; one order to pay a civil money penalty (CMP); and one Decision and Order to Prohibit from Further Participation and Assessment of Civil Money Penalty.”

    Included is a consent order with a Mississippi-based bank for alleged Bank Secrecy Act violations, along with violations of a previous consent order from 2020, imposing a $600,000 civil money penalty. Also included is a consent order with a Kentucky-based bank, alleging the bank engaged in “unsafe or unsound banking practices and violations of law or regulation” relating to, among other things, the Bank Secrecy Act. The bank neither admitted nor denied the allegations but agreed to create a written plan to recover its losses from the bank’s relationship with a third-party loan program, to reduce the bank’s risk position in the program, and to stop granting any extensions of credit through adversely classified or criticized loans related to the third-party loan program. The consent order additionally requires the bank’s board to assess the sufficiency of the bank’s allowance for credit losses (ACL), ensuring the establishment of an appropriate ACL and to uphold and accurately report it. Specifically, “management shall review updated credit risk metrics and loss data for the third-party loan programs referenced in the ROE and ensure appropriate provisions to the ACL relative to this information.”

    Bank Regulatory Federal Issues FDIC Enforcement Bank Secrecy Act Anti-Money Laundering

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