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Maryland says crypto enforcement could affect money transmitter licensure
On June 22, the Maryland Commissioner of Financial Regulation issued an advisory on recent enforcement actions by Maryland and federal securities enforcement agencies against cryptocurrency-related businesses that could potentially impact businesses pursuing money transmitter licensure. The actions allege certain businesses offered products constituting securities while they were only licensed as money transmitters by the Commissioner of Financial Regulation. The state takes “character and fitness” into consideration for licensure and although the Commissioner does not enforce securities laws, he or she must consider violations of law, including violations of Maryland securities law, when determining whether to grant licenses. The advisory reads, “compliance with law, particularly Maryland law, regardless of whether or not the law falls within the Commissioner’s purview, must be considered when determining whether a licensee warrants the belief that business will be conducted lawfully, and thus whether the licensee is, or remains, qualified for licensure.” Moreover, violations of securities laws could form the grounds for action by the Commissioner against a licensee, “including but not limited to, an action seeking to revoke a license.”
26 state AGs support FTC’s proposal on Negative Option Rule
On June 26, a coalition of 26 state attorneys general from New York, Pennsylvania, Alabama, Arizona, California, Colorado, Connecticut, Delaware, District of Columbia, Hawaii, Illinois, Maine, Maryland, Massachusetts, Michigan, Minnesota, Nebraska, Nevada, New Jersey, North Carolina, North Dakota, Oklahoma, Oregon, Vermont, Washington, and Wisconsin, submitted a comment letter in support of the FTC’s proposed amendments to its Negative Option Rule. While the Negative Option Rule is intended to combat unfair or deceptive practices related to subscriptions, memberships, and other recurring-payment programs, the FTC maintained that current laws and regulations do not clearly provide a consistent legal framework for these types of programs. (Covered by InfoBytes here.)
In March, the FTC issued a notice of proposed rulemaking (NRPM), which would apply to all subscription features in all media (including “the internet, telephone, in-print, and in-person transactions”) and would regulate additional types of negative-option practices, including automatic renewals, free trial offers, and continuity plans. The NPRM proposes to add a new “click to cancel” provision making it as easy for consumers to cancel their enrollment as it was to sign up. Sellers would be required to first ask consumers whether they want to hear about new offers or modifications before making a pitch when consumers are trying to cancel their enrollment. Sellers further must provide consumers who are enrolled in negative option programs with an annual reminder involving anything other than physical goods before they are automatically renewed.
In their letter, the states expressed support for the FTC’s NPRM, in particular, the provisions that would preserve state authority to regulate negative-option marketing and to enact greater protections and stricter laws than those proposed by the FTC. The states also agreed that the NPRM provides additional guidance and clarity on how businesses can comply with existing legal frameworks. However, the states urged the FTC to consider additional clarifications and improvements, including (i) requiring businesses to “clearly and conspicuously inform consumers of any conditions (or lack thereof) concerning cancellation”; (ii) requiring businesses to obtain an additional round of consent before charging a consumer at the end of a free trial; (ii) clarifying businesses’ cancellation mechanisms must be cost effective, timely, simple, and easy to use; (iii) expanding the methods that a consumer may use to cancel a recurring contract and allowing “all consumers to cancel through any medium that the seller uses to sell subscriptions or memberships, regardless of the medium through which that particular consumer signed up”; and (iv) requiring businesses to provide negative option reminders in additional ways—“not only through the same medium that the consumer used to consent to the negative option feature but also through any other medium that the seller uses to communicate with the consumer.”
Unregistered crypto platform to pay $1.8 million to New York
On June 15, the New York attorney general announced a settlement with a Hong Kong-based cryptocurrency platform to resolve allegations that the company failed to register as a securities and commodities broker-dealer and falsely represented itself as a crypto exchange. The respondent’s platform enables investors to buy and sell cryptocurrency. An investigator was able to create an account on the platform using a New York-based IP address to buy and sell tokens even though the respondent was not registered with the state. (Under New York law, securities and commodities brokers are required to be registered.) The respondent is ordered to refund more than one million dollars to investors and pay more than $600,000 to the state. According to the settlement, investors will receive their refunds in the form of cryptocurrency within 90 days. Additionally, the respondent must cease operating in the U.S., and implement geoblocking to prevent New York IP addresses from accessing its platform. The platform is also banned from offering, selling, or purchasing securities and commodities in New York, and must send weekly emails to its investors in New York, advising them to withdraw their funds from their accounts, or their funds will be transferred to the AG’s office. “Unregistered crypto platforms pose a risk to investors, consumers, and the broader economy,” the AG said, further warning of the serious consequences to other crypto platforms that do not follow New York law. This settlement follows other crypto-related legislation and suits from the New York AG (covered by InfoBytes here).
Republicans seek to overturn CFPB small-biz lending rule; Georgia AG says rule is unnecessary and burdensome
Recently, several House Republicans introduced a joint resolution of disapproval (H.J. Res. 66) under the Congressional Review Act to overturn the CFPB’s small business lending rule. As previously covered by InfoBytes, last month the Bureau released its final rule implementing Section 1071 of the Dodd-Frank Act. Effective August 29, the final rule will require financial institutions to collect and provide to the Bureau data on lending to small businesses (defined as an entity with gross revenue under $5 million in its last fiscal year). Both traditional banks and credit unions, as well as non-banks, will be required to collect and disclose data about small business loan recipients’ race, ethnicity, and gender, as well as geographic information, lending decisions, and credit pricing. The final rule prescribes a tiered compliance date schedule, with the earliest compliance date being October 1, 2024, for financial institutions that originate at least 2,500 covered small business loans in both 2022 and 2023 (financial institutions with lower origination amounts have later compliance dates).
Also opposing the final rule, Georgia Attorney General Christopher M. Carr sent a letter to CFPB Director Chopra requesting that the final rule be rescinded. Carr argued that the final rule places an unnecessary and expensive burden on financial institutions, and that “[w]ith the current uneasiness in the market and a plethora of other challenges facing community banks, now is not the time to require them to gather more information that has absolutely nothing to do with the process of evaluating which applicants are the strongest and most deserving of capital.” Carr further contended that if lending discrimination is a “rampant problem,” the Bureau should use channels already in place to address this issue. Pointing out that states already have their own consumer protection and anti-discrimination statutes in place, Carr argued that the final rule imposes redundant compliance requirements on financial institutions, particularly community banks. Carr asked the Bureau to “allow states to continue to address lending issues as they occur, rather than saddling small businesses with burdensome regulations.”
Additionally, in April, a group of plaintiffs, including a Texas banking association, filed a lawsuit against the Bureau seeking to invalidate the final rule. (Covered by InfoBytes here.) Plaintiffs argued that the final rule will drive from the market smaller lenders who are not able to effectively comply with the final rule’s “burdensome and overreaching reporting requirements” and decrease the availability of products to customers, including minority and women-owned small businesses.
New Jersey says realty company misled consumers about homeowner program
On June 6, the New Jersey attorney general and the New Jersey Division of Consumer Affairs filed an action against a realty company and its principals (collectively, “defendants”) for allegedly violating the state’s Consumer Fraud Act by making deceptive misrepresentations about its “Homeowner Benefit Program” (HBP). Concurrently, the New Jersey Real Estate Commission in the Department of Banking and Insurance filed an order to show cause alleging similar misconduct and taking action against the real estate licenses belonging to the company and certain related individuals.
According to the complaint, the defendants’ HBP was marketed to consumers as a low-risk opportunity to obtain quick, upfront cash between $300 and $5000 in exchange for giving defendants the right to act as their real estate agents if they sold their homes in the future. The HBP was not marketed as a loan and consumers were told they were not obligated to repay the defendants or to ever sell their home in the future. However, the press release alleged that the HBP functions as a high-interest mortgage loan giving the defendants the right to list the property for 40 years, and that the loan survives the homeowner’s death and levies a high early termination fee against the homeowners. The complaint further charged the defendants with failing to disclose the true nature of the HBP and failing to present the terms upfront. Moreover, in order to sell the HBP, the defendants allegedly placed unsolicited telephone calls to consumers despite not being licensed as a telemarketer in New Jersey. The complaint seeks an order requiring defendants to discharge all liens against homeowners, pay restitution and disgorgement, and pay civil penalties and attorneys’ fees and costs.
The order to show cause alleges violations of the state’s Real Estate License Act and requires defendants to show why their real estate licenses should not be suspended or revoked, as well as why fines or other sanctions, such as restitution, should not be imposed. Defendants have agreed to cease any attempt to engage New Jersey consumers in an HBP agreement pending resolution of the order to show cause.
FTC seeks to work with states on combatting fraud
On June 7, the FTC announced it is soliciting public comments on how the Commission can work more effectively with state attorneys general to prevent and inform consumers about potential fraud. The FTC said in its announcement that the agency and the AGs share a common mission to protect the public from “deceptive or unfair business practices and from unfair methods of competition through law enforcement, advocacy, research, and education.” The request for public comments comes as a result of the FTC Collaboration Act of 2021 (the “Act”), which requires the Commission to not only solicit public comments, but also to consult directly with interested stakeholders. Signed into law last year, the Act directs the FTC to conduct a study on how to streamline and leverage the relationship between the Commission and the AGs to better protect Americans from fraud and hold those committing malicious acts accountable. The FTC requests comments specifically regarding: (i) the roles and responsibilities of the Commission and AGs that best advance collaboration and consumer protection; (ii) how resources should be dedicated to further such collaboration and consumer protection; and (iii) the accountability mechanisms that should be implemented to promote collaboration and consumer protection between the FTC and AGs.
The completed report will be submitted to the House Committee on Energy and Commerce and the Senate Committee on Commerce, Science, and Transportation. Comments are due 60 days after publication in the Federal Register.
New York reaches settlement with medical management company over patient data
On May 23, the New York attorney general announced a settlement with a medical management company, for allegedly failing to protect over 428,000 New Yorkers’ personal and health data from a 2020 ransomware cyberattack affecting roughly 1.2 million consumers nationwide. According to the AG’s investigation, the company implemented a new version of its software in January 2019, but allegedly failed to conduct a series of security tests and scans that could have identified any security problems. Further, the private information maintained by the company was not encrypted. Notably, information for 13 consumers was apparently discovered on the dark web days after the hack. The investigation concluded that the company, amongst the 28 areas where they failed to maintain reasonable data security practices to protect patients’ private and health information, allegedly failed to maintain appropriate patch management processes, conduct regular security testing of its systems, and encrypt the personal information on its servers. Under the terms of the assurance of discontinuance, the company, while neither admitting or denying the allegations, agreed to pay $550,000 in penalties, and will improve its data security practices and offer affected customers free credit monitoring services.
Texas amends breach notification requirements
On May 27, the Texas governor signed SB 768 to amend the state’s data breach notification statutes. The Act requires entities to notify the attorney general “as soon as practicable” and not later than 30 days after the date a computerized security system breach occurs involving at least 250 Texas residents. The Act now details that notification must be submitted electronically using a form accessible through the attorney general’s website. No substantive changes were made to the required information within the form. The Act is effective September 1.
Fintech fined over interest charges billed as tips and donations
A California-based fintech company recently entered separate consent orders with California, Connecticut, and the District of Columbia to resolve allegations claiming it disguised interest charges as tips and donations connected to loans offered through its platform. The company agreed to (i) pay a $100,000 fine in Connecticut and reimburse Connecticut borrowers for all loan-related tips, donations, and fees paid; (ii) pay a $30,000 fine in the District of Columbia, including restitution; and (iii) pay a $50,000 fine in California, plus refunds of all donations received from borrowers in the state. The company did not admit to any violations of law or wrongdoing.
The Connecticut banking commissioner’s consent order found that the company engaged in deceptive practices, acted as a consumer collection agency, and offered, solicited, and brokered small loans for prospective borrowers without the required licensing. The company agreed that it would cease operations in the state until it changed its business model and practices and was properly licensed. Going forward, the company agreed to allow consumers to pay tips only after fully repaying their loans. The consent order follows a temporary cease and desist order issued in 2022.
A consent judgment and order reached with the D.C. attorney general claimed the company engaged in deceptive practices by misrepresenting the cost of its loans and by not clearly disclosing the true nature of the tips and donations. The AG maintained that the average APR of these loans violated D.C.’s usury cap. The company agreed to ensure that lenders accessing the platform are unable to see whether a consumer is offering a tip (or the amount of tip) and must take measures to make sure that withholding a tip or donation will not affect loan approval or loan terms. Among other actions, the company is also required to disclose how much lenders can expect to earn through the platform.
In the California consent order, the Department of Financial Protection and Innovation (DFPI) claimed that the majority of consumers paid both a tip and a donation. A pop-up message encouraged borrowers to offer the maximum tip in order to have their loan funded, DFPI said, alleging the pop-up feature could not be disabled without using an unadvertised, buried setting. These tips and/or donations were not included in the formal loan agreement generated in the platform, nor were borrowers able to view the loan agreement before consummation. According to DFPI, this amounted to brokering extensions of credit without a license. Additionally, the interest being charged (after including the tips and donations) exceeded the maximum interest rate permissible under the California Financing Law, DFPI said, adding that by disclosing that the loans had a 0 percent APR with no finance charge, they failed to comply with TILA.
Pennsylvania reaches $11 million settlement with rent-to-own company
On May 15, the Pennsylvania attorney general announced a $11.4 million settlement with a rent-to-own lender and its subsidiaries accused of engaging in predatory practices targeting low-income borrowers and employing deceptive collection practices. According to the AG, the lender disguised one-year rent-to-own agreements as “100-Day Cash Payoffs” and then concealed the balances owed. The AG maintained that consumers were locked into binding 12-month agreements that included high leasing fees (equal to 152 percent APR interest). The AG explained that consumers entitled to restitution and relief “had already satisfied the cash price, the sales tax on the cash price, and the processing fees associated with their purchase – yet still owed [the lender] a balance.” Additionally, the AG accused the lender of using a web-based portal for creating and signing contracts, which made it easy for persons other than the consumer to sign the agreements.
The order requires the lender to pay $7.3 million in restitution that will be distributed to affected consumers, $200,000 in civil penalties, and $750,000 in costs to be paid to the AG to be used for public protection and education purposes. Additionally, the lender is required to reduce the balances of delinquent lease-to-own accounts for certain rental purchase agreements, resulting in a $3.15 million aggregate reduction in balances. The lender has also agreed to, among other things, not represent or imply that failure to pay a debt owed or alleged to be owed “will result in the seizure, attachment or sale of any property that is the subject of the debt unless such action is lawful” or that the lender’s subsidiary intends to take such actions. The lender is also prohibited from collecting any amount, including interest, fees, charges, or expenses incidental to the principal obligation, unless the amount is expressly authorized by the agreement creating the obligation or permitted by law. Furthermore, the lender’s subsidiaries must clearly and conspicuously disclose customer balances during servicing calls and through a customer portal.