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District Court grants class certification in robocall TCPA suit
On January 27, the U.S. District Court for the District of Arizona granted a plaintiff’s renewed motion for class certification in an action against a national bank defendant for allegedly contacting noncustomers with unauthorized robocalls, in violation of the TCPA. According to the plaintiff’s motion for class certification, the defendant allegedly placed calls with an artificial or prerecorded voice to the plaintiff class, who were not the defendant’s customers. The plaintiffs alleged that they did not consent to the calls, which regarded overdue credit card accounts, and sought to certify a nationwide class of those who received these calls since August 2014 despite not being a customer. Among other things, the defendant argued that the common questions of fact did not predominate because individualized determinations needed to be made to determine whether the defendant had consent to call a putative class member, and whether a prerecorded message actually played. The court determined, however, that the plaintiffs’ allegations were not only “typical of the class, they are largely identical.” Additionally, though the court noted that “some persons who otherwise would be class members may have consented to receive [the defendant’s] robocalls,” the court was ultimately “persuaded based on [the plaintiffs’] argument and past caselaw” that “individualized issues of consent can be overcome without resort to a series of minitrials.” The court further noted that “the basic questions in this case are the same for all class members: Did [the defendant] call a putative class member without authorization? And, did a prerecorded or artificial voice play during the call? If the answer to both questions is yes—and all evidence indicates that it will be yes for many putative class members—recovery is appropriate. Precedent ... demonstrates these questions can be litigated as a class.”
District Court grants summary judgment for defendant in TCPA case
On January 18, the U.S. District Court for the Western District of Washington granted a motion for summary judgment in favor of an insurance company (defendant) with respect to a plaintiff’s TCPA allegations. The plaintiff alleged that the defendant, among other things, violated the TCPA by placing telephone calls to him and the putative class members whose telephone numbers are on the National Do Not Call (DNC) Registry. The defendant countered that the plaintiff spoke with the defendant during a 26-minute phone call and provided his personal information and consent to be called by the defendant. The plaintiff alleged that he had not submitted any information, and suggested that hackers may have been involved, and that he had engaged in a lengthy and detailed conversation with the defendant because he was “investigating” the identity of the caller and the motive for calling. However, the court noted that “the personal information [the plaintiff] disclosed during the call supports the contention that he in fact was interested in obtaining a quote and otherwise submitted an internet request,” and that no evidence supported the plaintiff having “investigative” motives.
According to the opinion, a “reasonable jury” would find that the defendant had permission to call the plaintiff and that, even if there were questions about whether the plaintiff had requested or consented to the disputed call, the procedures that the defendant had put in place to comply with the law brought it under the purview of the TCPA's safe harbor provision. The court also found that the defendant “produced significant evidence that as part of its routine business practice, it complies with the standards required by the safe harbor provision and had substantially complied with the purpose of the TCPA, ‘to protect consumers from the unwanted intrusion and nuisance of unsolicited telemarketing phone calls and fax advertisements,’ by only calling those who have requested a life insurance quote and consented to be called.”
9th Circuit affirms judgment for defendant in TCPA autodialer suit
On January 19, the U.S. Court of Appeals for the Ninth Circuit affirmed summary judgment in favor of a defendant accused of violating the TCPA after allegedly using an automatic telephone dialing system (autodialer). The plaintiff claimed that the defendant’s platform qualifies as an autodialer since it “stores telephone numbers using a sequential number generator because it uploads a customer’s list of numbers and produces them to be dialed in the same order they were provided, i.e., sequentially.” According to the 9th Circuit, the plaintiff’s interpretation would mean that “virtually any system” with the capability to store a pre-produced list of telephone numbers would qualify as an autodialer if it could also autodial the stored numbers. The court noted that this interpretation was rejected in the U.S. Supreme Court’s 2021 decision in Facebook Inc. v. Duguid, which narrowed the definition of what type of equipment qualifies as an autodialer under the TCPA and held that an autodialer “must have the capacity either to store a telephone number using a random or sequential generator or to produce a telephone number using a using a random or sequential number generator.” (Covered by a Buckley Special Alert here.)
The plaintiff attempted to rely on a footnote in the Court’s ruling, which endeavored to explain why the terms “produce” and “store” were used in the definition of an autodialer, but the 9th Circuit concluded that the footnote discussion was not central to the Court’s analysis in Duguid and therefore did not require it to adopt the plaintiff’s interpretation. After finding that the defendant’s system does not qualify as an autodialer “merely because it stores pre-produced lists of telephone numbers in the order in which they are uploaded,” the appellate court concluded that the plaintiff’s TCPA claims failed. It further determined that even if Duguid did not foreclose the plaintiff’s argument, the district court was correct to conclude that the system at issue “does not have the capacity to automatically dial telephone numbers.”
2nd Circuit addresses TCPA’s definition of “unsolicited advertisement”
On January 6, the U.S. Court of Appeals for the Second Circuit held that an unsolicited fax asking recipients to participate in a market research survey in exchange for money does not constitute as an “unsolicited advertisement” under the TCPA. According to the opinion, the plaintiff medical services company claimed the defendant sent two unsolicited faxes seeking participants for its market research surveys in exchange for an “honorarium of $150,” and filed a putative class action alleging violations of the TCPA, as amended by the Junk Fax Prevention Act of 2005 (JFPA). The district court agreed with the defendant that an unsolicited faxed invitation to participate in a market research survey is not an “unsolicited advertisement” under the TCPA and dismissed the case.
The TCPA, as amended by the JFPA, defines an “unsolicited advertisement” as “any material advertising the commercial availability or quality of any property, goods, or services which is transmitted to any person without that person’s prior express invitation or permission.” On appeal, the 2nd Circuit found that the defendant’s faxes asking participants to take part in a market survey “plainly do not advertise the availability of any of those three things, and therefore cannot be ‘advertisements’ under the TCPA.” The 2nd Circuit added that “[t]his is not to say that any communication that offers to pay the recipient money is thereby not an advertisement. One could imagine many examples of communications, including faxed surveys, offering the recipient both money and services, that might incur liability under the TCPA.” The 2nd Circuit recognized that its decision disagrees with the 3rd Circuit’s ruling in Fischbein v. Olson Research Group, which held that faxes such as the ones at issue are advertisements because “an offer of payment in exchange for participation in a market survey is a commercial transaction, so a fax highlighting the availability of that transaction is an advertisement under the TCPA.” The 2nd Circuit held that in Fischbein the 3rd Circuit mistakenly relied “on an encyclopedia definition of what constitutes a ‘commercial transaction’. . . rather than focusing on the definition of ‘advertisement’ that the TCPA and FCC regulations provide.”
District Court preliminarily approves TCPA class action
On December 27, the U.S. District Court for the Eastern District of Washington granted class certification and preliminarily approved a putative class action settlement alleging two Washington cannabis companies violated the TCPA by sending unsolicited promotional text messages without consumer consent. According to the plaintiff’s unopposed motion for preliminary approval of the settlement, the plaintiff contended that she did not consent to receiving commercial texts from defendants, and alleged violations of the TCPA as well as Washington’s Consumer Protection Act predicated on the defendants’ alleged violations of Washington’s Commercial Electronic Mail Act. The preliminarily approved settlement would give affected consumers vouchers totaling up to $618,000. Class counsel also intends to move for a class representative award and attorneys’ fees and expenses. The proposed settlement class includes anyone in Washington who received at least one unsolicited commercial text message from or on behalf of the defendants after June 22, 2015, and through the date of class certification.
The court granted final approval to the settlement on April 11.
District Court grants preliminary approval in TCPA settlement
On November 23, the U.S. District Court for the Northern District of Illinois granted preliminary approval of a class action settlement, resolving allegations that a publishing company utilized a third party telemarketer to place newspaper delivery service advertising calls with individuals who had previously requested not to be contacted. According to the plaintiff’s unopposed motion for preliminary approval of class action settlement, the defendant, through a third-party telemarketer, sent repeated and unsolicited telemarketing calls after the plaintiff terminated his relationship with the defendant and asked not to be called. The plaintiff alleged that the defendant violated the TCPA by sending telemarketing calls to him and others, despite their phone numbers’ registration with the National Do Not Call Registry, as well as for violations of the TCPA’s internal do-not-call rules. According to the plaintiff’s motion, the settlement (if approved) would establish a settlement class of 28,412 individuals who were solicited by the defendant’s telemarketing vendor between December 11, 2017 and April 15, 2021. The settlement would provide that all class members with an identifiable address, who do not opt out, receive a distribution from the $1.7 million settlement fund, which after attorneys’ fees and costs, is estimated to be nearly $30 per person, according to the motion.
District Court preliminarily approves TCPA class action settlement
On November 8, the U.S. District Court for the Eastern District of New York granted preliminary approval for a $38.5 million settlement in a class action against a national gas service company and other gas companies (collectively, defendants) for allegedly violating the TCPA by soliciting calls to cellular telephones. The plaintiff’s memorandum of law requested preliminary approval of the class action settlement. The proposed settlement sought to establish a settlement class of all U.S. residents who “from March 9, 2011 until October 29, 2021, received a telephone call on a cellular telephone using a prerecorded message or artificial voice” regarding several topics including: (i) the payment or status of bills; (ii) an “important matter” regarding current or past bills and other related issues; and (iii) a disconnect notice concerning a current or past utility account. Under the terms of the preliminarily approved settlement, the defendants will provide monetary relief to claiming class members in an estimated amount between $50 and $150. The settlement would additionally require the companies to implement new training programs and procedures to prevent any future TCPA violations. The settlement permits counsel for the proposed class to seek up to 33 percent of the settlement fund to cover attorney fees and expenses.
10th Circuit affirms TCPA statutory damages as uninsurable
On November 2, the U.S. Court of Appeals for the 10th Circuit affirmed a district court’s decision that under Colorado law, an insurance company (plaintiff) had no duty to indemnify and defend its insured against TCPA claims seeking statutory damages and injunctive relief. According to the appellate opinion, the states of California, Illinois, North Carolina, and Ohio sued a satellite television company for telemarketing violations of the TCPA (TCPA lawsuit). The TCPA lawsuit sought statutory damages of up to $1,500 per alleged violation and injunctive relief. The satellite company submitted a claim to its insurer for defense and indemnity of the TCPA claims pursuant to existing policies. The plaintiff filed a complaint seeking a declaratory judgment that it need not defend or indemnify the satellite company in the TCPA lawsuit. The district court, relying on ACE American Insurance Co. v. DISH Network (covered by InfoBytes here), determined that, under ACE, the claim for statutory damages in the telemarketing complaint sought a penalty and therefore was “uninsurable as a matter of Colorado public policy,” and that the policies did not cover the complaint’s claim for injunctive relief because, as in ACE, they did not cover the costs of preventing future violations. Additionally, the district court determined that “the allegations did not potentially fall within the Policies’ definitions of ‘Bodily Injury’ or ‘Property Damage.’” The 10th Circuit affirmed the district court’s rulings, concluding that no coverage existed.
Meal-kit delivery service reaches $14 million TCPA class action settlement
On October 15, the U.S. District Court for the District of Massachusetts granted final approval to a $14 million TCPA class action settlement, resolving allegations that a meal-kit delivery service (or its vendor) placed telemarketing calls to customers’ phone numbers. Class members consist of customers who (i) received one or more calls placed using a dialing platform; (ii) received at least two telemarketing calls during any 12-month time period where their phone numbers were on the National Do Not Call Registry for at least 31 days before the call was placed; and/or (iii) received one or more calls after registering their phone numbers with the company’s internal do-not-call list. As part of the $14 million settlement, class counsel will receive more than $3.4 million in attorneys’ fees and costs and the settlement administrator will receive $450,000. Two named plaintiffs will receive service payments of $10,000 each, while another seven named plaintiffs will each receive service payments ranging from $2,000 to $5,000.
6th Circuit: TCPA robocall claims not invalidated by severance of 2015 amendment in AAPC
On September 9, the U.S. Court of Appeals for the Sixth Circuit determined that the U.S. Supreme Court’s decision in Barr v. American Association of Political Consultants Inc. (AAPC) (covered by InfoBytes here, which held that the government-debt exception in Section 227(b)(1)(A)(iii) of the TCPA is an unconstitutional content-based speech restriction and severed the provision from the statute) does not invalidate a plaintiff’s TCPA claims concerning robocalls he received prior to the Court issuing its decision. In the current matter, the plaintiff filed a proposed class action alleging violations of the TCPA’s robocall restriction after he received two robocalls from the defendant in late 2019 and early 2020 advertising its electricity services. Following the Court’s decision in AAPC, the district court granted the defendant’s motion to dismiss, ruling that because severance of the exception in AAPC only operates prospectively, “the robocall restriction was unconstitutional and therefore ‘void’ for the period the exception was on the books.” As such, the district court concluded that because the robocall restriction was void, it could not provide a basis for federal-question jurisdiction for alleged TCPA robocall violations arising before the Court severed the exception.
On appeal, the 6th Circuit conducted a severability analysis, holding that the district court erred in concluding that the court, in AAPC, offered “‘a remedy in the form of eliminating the content-based restriction' from the TCPA.” Rather, the appellate court pointed out that “the Court recognized only that the Constitution had ‘automatically displace[d]’ the government-debt-collector exception from the start, then interpreted what the statute has always meant in its absence,” adding that the legal determination in AAPC applied retroactively and did not render the entire TCPA robocall restriction void until the exception was severed by the court. A First Amendment defense presented by the defendant premised on the argument that “government-debt collectors have a due-process defense to liability because they did not have fair notice of their actions’ unlawfulness” for robocalls placed before AAPC was also rejected. The 6th Circuit opinion emphasized that “[w]hether a debt collector had fair notice that it faced punishment for making robocalls turns on whether it reasonably believed that the statute expressly permitted its conduct. That, in turn, will likely depend in part on whether the debt collector used robocalls to collect government debt or non-government debt. But applying the speech-neutral fair-notice defense in the speech context does not transform it into a speech restriction.”